Refund policy

At SHAPEMODA, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below.

The free returns are eligible for those who lives in Ireland.

Return Period

Orders can be returned within 14 days of the date you receive your delivery.

To be eligible for a return, all items must meet the following conditions:

  • The Trousers Security Tag must remain intact and attached to the returned item.
  • Items must not have been worn, washed, altered, or used in any way.
  • Items must be returned with all original labels and tags attached.
  • Items must be returned in the original SHAPEMODA packaging/box.
  • Items that show signs of wear or use may not be accepted for return.

DHL Express Returns

How to Return Your Order

  1. A pre-printed DHL return label will be included inside your SHAPEMODA delivery packaging.
  2. Carefully package the item in the original SHAPEMODA box or packaging.
  3. Securely close the returns package.
  4. Attach the DHL return label to the front of the parcel, ensuring that it is clearly visible.
  5. Contact your local DHL service to arrange collection of your parcel.

SHAPEMODA reserves the right to refuse returns sent using courier services other than those specified in this policy unless prior approval has been obtained from SHAPEMODA.

If your order was delivered using An Post, please follow these steps:

  1. Ensure the Trousers Security Tag remains intact and attached to the item.
  2. Make sure the item has not been worn, washed, altered, or used and that it shows no signs of wear.
  3. Ensure all original labels and tags remain attached.
  4. Place the item securely in the original SHAPEMODA box.
  5. Close and secure the package.
  6. Remove or cover your original delivery address.
  7. Send an email to officialshapemoda@gmail.com to receive the AnPost return label to attach to the parcel.
  8. Bring the parcel to your local post office and keep the receipt as proof of returning.

SHAPEMODA
15 Kelly’s Bay Strand
Skerries
County Dublin
Ireland
K34 AN82

Refund policy

Once your returned item has been received, it will be inspected by SHAPEMODA. Refunds will be processed once the return has been checked and accepted.

Credit Card Refunds

Once processed, your refund should appear on your account within approximately 10 days, depending on your card issuer and billing cycle. Processing times may vary between credit card companies.

Refund Currency

Refunds will be issued in the same currency as the original purchase.

Need Help?

If you have any questions about returns or refunds, please don't hesitate to contact us. We're always happy to help.

You can reach us at: officialshapemoda@shapemoda.com

We aim to respond to all enquiries as soon as possible.

Thank you for shopping with SHAPEMODA.